Which of the following is recommended when adapting a facial for sensitive or reactive skin?

• A. Use fragrance-free, nonirritating formulations; patch test; reduce exfoliation intensity and duration; monitor client comfort.
• B. Use fragrance-containing formulations and increase exfoliation intensity; skip patch testing.
• C. Proceed with the same treatment as for non-sensitive skin but omit patch testing.
• D. Avoid exfoliation altogether and treat the skin with high-potency actives.

Answer: (A)

When working with sensitive or reactive skin, the goal is to minimize irritants and protect the skin barrier while tailoring the treatment to the client’s tolerance. Fragrance-free, nonirritating formulations reduce the chance of triggering irritation or an allergic reaction. A patch test before applying new products helps catch sensitivities in a safe, controlled way. Lowering the exfoliation intensity and duration minimizes disruption to the epidermis, which is especially important when barrier function is compromised. Throughout the service, checking in on comfort and adjusting the tempo or products accordingly keeps irritation from flaring and supports gentle, effective care.

Using fragrance-containing products and stronger exfoliation increases the risk of irritation; skipping patch testing overlooks potential sensitivities; applying the same treatment as for non-sensitive skin without patch testing ignores individual variation; avoiding exfoliation altogether and using high-potency actives is inappropriate for reactive skin.